Transparency & Product Disclosure

This Transparency & Product Disclosure explains how Faithfull Furnishings sources, describes, markets, fulfills, and supports products offered through our website.

Faithfull Furnishings is operated as a sole proprietorship based in Columbus, Nebraska, United States. The terms “Faithfull Furnishings,” “we,” “us,” and “our” refer to Faithfull Furnishings.

This disclosure supplements our Terms of Service, Billing Terms and Conditions, Payment Policy, Shipping Policy, Refund Policy, Privacy Policy, and Cookie Policy.

1. Our Business Model

Faithfull Furnishings is an independent online retailer of furniture and home-related products operating from Columbus, Nebraska.

We select products offered by independent manufacturers, distributors, suppliers, and fulfillment partners. Unless expressly stated otherwise, Faithfull Furnishings does not manufacture the products offered through our store.

Faithfull Furnishings currently earns revenue primarily from selling products directly to customers.

2. Third-Party Fulfillment

Some or all products may be stored, prepared, packaged, or shipped directly to customers by third-party suppliers, manufacturers, distributors, carriers, or fulfillment warehouses.

As a result:

• Products within the same order may arrive separately;
• Different carriers or tracking numbers may be used;
• Shipping labels may identify a supplier, manufacturer, distributor, or fulfillment warehouse;
• Processing and delivery estimates may vary between products; and
• Supplier inventory or availability may change after an order is submitted.

Third-party fulfillment does not eliminate Faithfull Furnishings’ obligations concerning our customers, including obligations relating to accurate representations, applicable refunds, damaged or incorrect orders, product safety, and consumer-protection laws.

Customers seeking assistance with an order should contact Faithfull Furnishings directly by email rather than contacting an unidentified supplier or fulfillment warehouse.

3. Product Availability

Product availability may depend partly on inventory information provided by third-party suppliers or fulfillment partners. Although we make reasonable efforts to keep availability information current, an item may occasionally become unavailable after an order is submitted.

If an ordered product becomes unavailable, we may:

• Notify the customer by email;
• Offer an available alternative for the customer’s consideration;
• Cancel the unavailable product or affected order; or
• Issue an applicable full refund for the unavailable product or affected order.

We will not substitute a materially different product or charge an additional amount without the customer’s authorization.

4. Product Descriptions and Claims

We make reasonable efforts to ensure that product titles, descriptions, materials, dimensions, features, specifications, prices, compatibility information, and other material product representations are accurate.

Some product information is supplied by manufacturers, distributors, or other third parties. We may rely on such information when reasonably appropriate, but supplier-provided information can occasionally contain an error, omission, or outdated detail.

Objective claims concerning matters such as product materials, certifications, country of origin, performance, compatibility, or safety are intended to be based on information and substantiation reasonably available to us at the time the claim is made.

Customers should review the complete product page before ordering and email us before purchase when a particular feature, material, measurement, compatibility requirement, certification, or included component is essential to their purchasing decision.

5. Product Images and Staging

Product images are intended to provide a reasonable visual representation of the product being offered. Images may be supplied by manufacturers, distributors, suppliers, or other authorized sources.

Customers should understand that:

• Lighting, photography, image processing, and screen settings may affect appearance;
• Colors may appear differently across devices and displays;
• Images may contain decorative staging or optional accessories;
• Room settings and surrounding furniture may not be included;
• Images may not depict exact product scale; and
• Manufacturers may make minor design, finish, component, or packaging changes that do not materially alter the product.

Only items or components expressly identified as included in the applicable product description are included with the purchase.

We do not intentionally edit, select, or present product images in a manner designed to materially misrepresent a product’s identity, essential design, features, condition, or included components.

6. Colors, Materials, and Natural Variations

Furniture and home furnishings made with wood, stone, marble, leather, fabric, metal, veneers, finishes, or other natural or manufactured materials may contain reasonable variations.

Variations may include differences in:

• Grain;
• Pattern;
• Texture;
• Shade;
• Veining;
• Knots;
• Stitching;
• Distressing;
• Finish; and
• Dye-lot appearance.

A reasonable natural or manufacturing variation is not necessarily a defect.

Customers who require a close color, finish, material, or pattern match should email us before purchasing.

7. Measurements and Product Fit

Product measurements and weights are generally based on information supplied by manufacturers or suppliers. Measurements may be rounded or subject to reasonable manufacturing tolerances unless otherwise stated.

Before ordering, customers should carefully measure:

• The intended room or placement area;
• Doors and entryways;
• Hallways;
• Staircases;
• Elevators;
• Ceiling height;
• Corners and turning clearance; and
• Any other relevant delivery or placement restrictions.

Customers are responsible for reasonably confirming that a product can pass through the intended delivery path and fit within the intended space.

Nothing in this section limits any remedy available when materially inaccurate measurements or product information were provided by Faithfull Furnishings.

8. Assembly, Installation, and Delivery Services

Certain products may require assembly, adjustment, anchoring, electrical connection, mounting, or professional installation.

Assembly, room-of-choice delivery, white-glove service, installation, removal of existing furniture, and packaging removal are included only when expressly stated on the applicable product page, delivery option, or checkout information.

Customers should follow applicable manufacturer instructions, warnings, weight limits, maintenance requirements, assembly instructions, and installation directions.

Qualified professional assistance should be obtained when installation reasonably requires specialized knowledge, structural modification, electrical work, specialized tools, or other work that the customer is not qualified to perform safely.

9. Product Safety, Tip-Over Prevention, and Recalls

Product-specific safety warnings, instructions, certifications, notices, and installation requirements may appear on the applicable product page, product labels, packaging, assembly instructions, manufacturer documentation, or materials included with delivery.

Customers should read and follow all applicable safety warnings and instructions before assembling, installing, moving, or using a product.

The absence of a warning on this general disclosure page does not mean that an individual product has no product-specific warnings, hazards, restrictions, or installation requirements.

If Faithfull Furnishings becomes aware of a product recall, material safety issue, or other information requiring action under applicable law, we may stop offering the affected product, cooperate with manufacturers or authorities, provide required notices or remedies, and take other appropriate action.

10. California Proposition 65

Certain products offered or delivered to California customers may require a warning under California Proposition 65.

Where Faithfull Furnishings is required to provide or display a Proposition 65 warning for a particular product, we will take reasonable steps to provide the applicable warning in the manner required by law, including through the online product offering before purchase when applicable.

Warning information may be based on notices or information provided by manufacturers, suppliers, distributors, or other parties in the product’s supply chain.

This general disclosure is not intended to replace a product-specific Proposition 65 warning when such a warning is required.

The presence of a Proposition 65 warning does not, by itself, mean that a product violates federal product-safety requirements.

11. Comfort, Massage, Ergonomic, and Wellness Statements

Product descriptions involving comfort, relaxation, massage, posture, ergonomics, sleep, wellness, or similar benefits generally describe product features, intended uses, or ordinary consumer experiences.

Unless expressly identified and lawfully marketed as such, products offered by Faithfull Furnishings are not represented as medical devices and are not intended to diagnose, treat, cure, or prevent a disease or medical condition.

Customers with an injury, medical condition, implanted medical device, pregnancy, circulation concern, or other health issue should consider obtaining advice from an appropriately qualified healthcare professional before using massage, heated, motorized, or wellness-related furniture when the condition may affect safe use.

12. Warranties

Warranty coverage varies by product and manufacturer. Faithfull Furnishings does not represent that every product carries the same warranty or warranty period.

When a written manufacturer or product warranty applies, the applicable warranty terms may be provided through the product page, manufacturer documentation, a clearly identified warranty link, or another method permitted by applicable law.

Where applicable law requires written warranty terms to be available before purchase, Faithfull Furnishings will take reasonable steps to make those terms available before sale in the manner required or permitted by law.

Faithfull Furnishings does not promise warranty coverage beyond the coverage expressly provided under an applicable written warranty or otherwise required by law.

Nothing in this disclosure excludes or limits an implied warranty, statutory warranty, or consumer remedy that cannot lawfully be excluded or limited.

13. Reviews and Testimonials

Customer reviews and testimonials represent the experiences, opinions, or statements of the individuals who submitted them. Individual experiences may vary.

Faithfull Furnishings does not guarantee that every customer will have an identical experience.

We do not knowingly create, purchase, publish, or present fake or materially false customer reviews or testimonials as genuine consumer experiences.

We will not condition compensation, discounts, free products, or other incentives on a reviewer expressing a particular positive or negative sentiment.

If a reviewer or endorser has a material relationship with Faithfull Furnishings—such as receiving compensation, a free or discounted product, or another material benefit—we will make any disclosure required by applicable law clearly and conspicuously in connection with the applicable review, endorsement, or promotional content.

14. Affiliate, Sponsored, and Compensated Content

Faithfull Furnishings currently earns revenue from retail product sales and does not currently receive affiliate commissions for ordinary third-party links on our website unless expressly disclosed.

If Faithfull Furnishings later uses affiliate links, sponsored content, compensated recommendations, free products, or another arrangement that creates a material connection with a third party, we will provide an applicable disclosure clearly and conspicuously in connection with the relevant recommendation, endorsement, advertisement, link, or content.

This general disclosure page is not intended to replace a disclosure that applicable advertising law requires to appear with or near specific sponsored, affiliate, or endorsed content.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, delivery carriers, manufacturers, warranty providers, or other services for convenience or additional information.

Unless expressly stated otherwise, a third-party link does not mean that Faithfull Furnishings controls or guarantees the third party’s website, content, availability, security, products, services, or business practices.

Third-party websites and services may be governed by their own terms, policies, and privacy practices.

16. Informational Content

General website content concerning decorating, furniture selection, measurements, assembly, installation, maintenance, comfort, wellness, or home improvement is provided for general informational purposes.

General informational content is not a substitute for professional medical, structural, electrical, construction, installation, engineering, interior-design, or legal advice when professional expertise is reasonably required.

Appropriate professional assistance should be obtained when a decision involves safety, health, structural alterations, electrical work, code compliance, or specialized installation.

17. Errors and Corrections

We may correct typographical, pricing, availability, product-information, specification, or technical errors when identified.

If a material error affects an order that has already been submitted but has not yet been fulfilled, we may contact the customer by email before proceeding with a corrected price, specification, or other material change.

If customer approval is required for the correction, the customer may decline the corrected terms and cancel the affected item or order for an applicable full refund.

We will not charge an increased amount or knowingly provide a materially different substitute without the customer’s authorization.

18. Consumer Rights and Legal Obligations

Nothing in this Transparency & Product Disclosure eliminates, reduces, or waives any obligation or consumer right that cannot lawfully be excluded, including applicable obligations concerning:

• Truthful and non-deceptive advertising;
• Product safety;
• Damaged, defective, incomplete, or incorrect products;
• Legally required cancellations or refunds;
• Applicable warranties;
• Product recalls and safety notices; and
• Other rights or remedies that cannot legally be waived.

If any provision of this disclosure conflicts with a mandatory consumer-protection requirement that applies to a transaction, the applicable mandatory requirement controls to the extent of the conflict.

19. Updates to This Disclosure

We may update this Transparency & Product Disclosure when our products, suppliers, fulfillment practices, revenue arrangements, advertising practices, business operations, or legal obligations change.

Updates will be posted with a revised “Last Updated” date and will apply prospectively unless applicable law requires otherwise.

20. Contact Information

Questions regarding a product, supplier, measurement, warranty, product claim, disclosure, safety notice, or other matter covered by this page may be directed to Faithfull Furnishings by email: